FAQ

We specialize in customized paper packaging solutions, including e-commerce shipping boxes, corrugated packaging boxes, printed gift boxes, heavy-duty industrial cartons, fruit & fresh produce packaging boxes, and export-grade cartons. We can produce various sizes and specifications, and also provide supporting packaging products such as paper boxes, paper inserts, and dividers.

Our paper boxes are widely used across various industries, including e-commerce retail, food & beverage, cosmetics & personal care, hardware & machinery, furniture & home appliances, apparel & footwear, cross-border trade, gifts & creative products, agriculture, and more. We provide packaging solutions tailored to different industry requirements.

Yes, we fully support customization! Whether you need OEM private label production or ODM packaging design and development, we can meet your requirements. Simply provide the box dimensions, materials, and printing designs, and we will manufacture customized paper packaging solutions for your brand.

Absolutely! We support customized printing of logos, brand graphics, product information, and colorful illustrations on paper boxes. Both single-color printing and high-quality full-color printing are available to help create unique branded packaging.

Of course! Simply provide your shipping address, and we can send you a free printed catalog. It includes information about paper materials, printing processes, and real product samples, helping you easily select the right packaging styles for your needs.

You only need to provide the box dimensions (length × width × height), corrugated board type, printing requirements, order quantity, and delivery port. Our sales team will calculate and provide an accurate quotation within 12 hours. Any special requirements can also be discussed together.

Yes, we support pre-production samples for quality and design confirmation. Standard blank paper box samples can be completed within 2-3 days, while customized samples with color printing usually take 3-5 days. After completion, we can provide photos for approval or ship physical samples for your inspection.

For standard paper box orders, production is usually completed within 7-10 days after scheduling. Customized boxes with complex color printing or special die-cutting processes typically require 10-15 days. For large-volume orders, we can discuss and arrange expedited production in advance.

We keep stock of commonly used standard-size blank shipping boxes, which can be arranged for shipment on the same day. Customized sizes and printed boxes are produced according to order schedules. With stable production capacity, we strictly follow the agreed delivery schedule after contract confirmation.

Yes, we support mixed orders. You can combine different sizes and materials within the same order, making it easier to prepare packaging for multiple products at once. We do not require you to purchase only a single specification.

For domestic orders, we accept bank transfers, Alipay, and WeChat Pay. For international trade orders, we support T/T wire transfer and L/C (Letter of Credit). Long-term customers can discuss flexible payment solutions for secure and convenient cooperation.

Yes, we provide full after-sales support throughout the process. If there are issues such as box size deviations, printing defects, or product damage, we will promptly communicate and provide solutions including replacement or re-production. For transportation damage, we will also assist with logistics claims to ensure a smooth purchasing experience.